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    Macintosh Mail

    These tutorials will assist you in managing your Mac Mail e-mail application

    Setting the Send/Receive Options
    Save On Server Settings

    Setting the Send/Receive Options in Mac Mail

    NOTE: Depending on your email client setup some of these settings may not appear. Please call the Help Desk for assistance.

    1. Open Mac Mail
    2. Click on Mail > Preferences…

    Preferences Menu

    1. Click on the General icon at the top.

    General Preferences

    1. Next to “Check for new mail:” click on the drop down menu and choose the desired time.
    2. Exit the Preferences window.

    Save-On-Server Settings

    NOTE: Depending on your email client setup some of these settings may not appear. Please call the Help Desk for assistance.

    1. Open Mac Mail
    2. Click on Mail > Preferences…

    Preferences Menu

    1. Make sure you are in the Accounts window.

    Accounts

    1. Click on the Advanced tab.
    2. Put a check mark in the box next to “Remove copy from server after retrieving a message:”

    Advanced Accounts Settings

    This means that when you delete an email message from Mac Mail a copy is not saved on the server, it is truly deleted. This prevents build up of old mail in your email account on the server. This build up can make your email run much slower. 

    6. Close the Accounts preferences window.

    Request Help

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

    Support Hours

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