Entering a Work Order

1. Once you get to the IT Request Form your contact information will be filled in automatically.
2. Choose your location (campus) from the drop-down box. This is a required field.
3. Building is only required if you are on the Webster Groves main campus. For a building on this campus, please choose your department (ex: School of Education-Webster Hall).
4. In the Area/Room Number field, type in your Room Number.
5. Select a Problem Type from the drop-down list (for CARS choose Programming Request).
   
   Note: If you are entering a maintenance work order in Maintenance Direct, there are icons instead of a drop-down box. Click the icon that corresponds most closely to your problem or request type.
   
   
6. Enter a complete description of your problem, including as many details as possible. For some problem types, a questionnaire will appear; please fill out all of the questions.
7. (Optional) You may attach up to a 3 MB file.
8. Enter the submittal password, which is password.
9. Click Submit.