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    Methods for Retrieving Webster E-mail

    Your webster.edu email is stored on one of many Webster email servers. It may be retrieved using any of the methods described below. Connections will know on which server your email is stored, but you must know what your server's name is in order to use IMAP (webmail) or to correctly configure any desktop email software.

    Via Web Via Desktop Software
    Connections Outlook (Windows platform)
    Webmail (IMAP)
    https://webmail.webster.edu
    Mac Mail, Entourage (Mac platform)
    Forwarded (if allowed) and retrieved via a 3rd-party interface












    Please Note:

    • Connections web mail is part of the Connections portal.
    • 3rd-party webmail programs are not supported by Webster IT.
    • Barracuda scans all mail for spam BEFORE it is delivered to your inbox or can be forwarded. Quarantined email must be retrieved/released by going to Barracuda directly.
    • Netscape Mail is no longer supported on the Windows or the Mac platform.

    Request Help

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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