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    IT Direct & Maintenance Direct

    Request help with your technology or maintenance issues by entering an incident report (work order) to IT Direct or Maintenance Direct. Technology issues might include help with the repair or installation of computers, networking, telephones, or other technology.

    Applies to all U.S. campuses

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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