Student FAQ

• How do I get my Connections username and password?
• How do I register for classes?
• Do I still need my Registration & Services online password?
• How do I reset my Connections password?
• I’m having problems setting up my Connections account or resetting my password. What do I do?
• Where can I find more information about Connections?
• What can I do in Connections?
  

Q: How do I get my Connections username and password? [top]

A: After you register for classes at Webster for the first time, you will receive a temporary password known as an activation code. You will receive the activation code in an email that will be sent to the email address you provided on your application for admission. After receiving the code, go to http://connections.webster.edu and click  “My Connections Account Settings” and then click “Create New Account”.  From there, follow the instructions to set up your account, supplying the activation code when requested.

Q: How do I register for classes? [top]

A: Logon to Connections. Click on the Student tab. Locate the Academic Services channel. Click on Student Services link.  Enter your Connections username and password again for security.

Q: How do I reset my Connections password? [top]

A: Go to http://connections.webster.edu and click on “I’ve forgotten my username or password”

Q: I’m having problems setting up my Connections account or resetting my password. What do I do? [top]

A: Call the Help Desk at 866-435-7270

Q: Where can I find more information about Connections? [top]

A: Go to http://www.webster.edu/helpdesk/students/connections.

Q: What can I do in Connections? [top]

A: Using Connections, you can:

• Access your Webster email

• Access & participate student groups

• Access online courses

• Read important announcements

• Register for classes

• View and pay your bill

• View your grades and request a copy of grades

• View degree audit

• View unofficial transcript

• Update address & telephone number

• Purchase parking pass

• Access personal and group calendars

• Add tabs and channels to make Connections a centralized point of information for your Webster life