WebCT FAQs for Faculty

When can I logon to the course(s) I am teaching to modify the content?

Courses are usually made available two weeks prior to the logon date for students (which is the Friday before the course officially begins). You will be notified by your department (the one the course falls under) when the course is available as well as be provided with any other applicable information. Any specific questions regarding dates, or if you still do not see the course and it's two weeks (and no more) before the logon date, you must first refer to your department for any and all inquiries.

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I am not seeing all of the courses I should be when I logon through Connections.

When you logon through Connections and click on your Faculty tab and then the "Click here to:" link underneath the "My Courses" section, this will only show you the courses you are officially assigned through CARS to teach. Sometimes professors have special roles in other classes or modules through WebCT that they are not officially "assigned" or "registered" for. If this is the case for you, then you must logon directly to WebCT and not through Connections by visiting http://www.webster.edu/online and logging in here. This is also the only way you can access the student account that is setup along with your designer account for a particular course. If you have any questions, or still cannot see what you believe you should be seeing after logging in the back way, please contact the Help Desk.

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How do I get to my student's assignment submissions?

Click on the link to Assignments in your course. Designer Options will be selected by default. In the middle section of the page, click on the Submissions link in the row for the Assignment that you wish to view submissions for. The Submissions page will appear. On the right of the page (scroll to the right if necessary), click on the Not Graded link. The student's assignment submission will appear. You can view the student’s paper by clicking on its link. You must give a comment and a score, and then click Grade button.

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My students can't link to the Assignments I have posted.

This is likely because the release dates for the Assignments are not current. To edit release dates:
  1. Go to the Assignments area. Designer Options will be selected by default.
  2. Click on the link to the assignment you wish to change (e.g. Week 3 Assignment). The Assignment Information page will appear.
  3. On the right side of the page, under the Options heading, click on the Edit assignment settings button.
  4. Under Availability, use the drop-down menus to select the availability dates for your assignment including Available Starting, Due Date and Cutoff date if necessary.
  5. Finally, click on Update.

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I can't see some of my students when I go to the Assignment Submissions area.

The assignment submissions area may contain more than one page of students and you are only seeing the first "page" of students. On the upper left of the submissions page just above the table of students, next to Page, use the drop-down menu to select All. Now all of the student names should appear to you on the same page.

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How can I change content that is inside a Content Module?

Browse to the Content Module you would like to edit. Usually these Content Modules are located inside an Organizer Page, such as Weekly Content or Weekly Schedule. Click on the file inside the Content Module you would like to edit. For example, if you wish to edit an HTML file within Week 3, click on Weekly Content > Week 3 > [name of file]. The Content Page Settings page will appear. Click on Edit file button that appears below the File Options heading. The Edit File page appears. Make the changes in the code and text in the textbox provided, then click Save. If you do not wish to type in or edit the code manually, you can click on the HTML editor button and edit the file that way. Upon clicking Save, you will be taken back to the Content Page Settings page. Click the Update student view button at the top of this page, then Update entire course, then click Update. Using the breadcrumbs trail, navigate back to the Content Module and then click on the file you edited to view the updated content.

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How can I add a PDF file to a Content Module?

First click on Control Panel > Manage Files > Upload. Choose your PDF file and then upload the file. Next, go to the Table of Contents page in your content module. Designer Options is selected by default. You can then add your PDF file to the content module as you would an HTML file by clicking on the Add files button underneath Options: Table of Contents. If items already exist in your content module, click in the radio button to the left of the item that will be listed immediately before the one you want to add before clicking the Add files button. Since only HTML files show up in the list of files by default, you will need to either click the Browse button or select the radio button that says Show all files in the My-Files folders in Manage Files. Select your PDF file and then click Add. If you want to change the title of your file, click in its radio button and then choose Edit titles.

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I can't see all my student's postings!

It is likely you have the option view unread selected. While inside your discussion topic, click on the All button located just below the Compose message button after the text Display and you should be able to see all your student's postings.

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Can I print off the Discussion messages to read offline?

Yes, while in your Discussion topic, select the messages you wish to compile. You can select all the messages in the topic, individual threads, or specific posts. To select all the messages in the Discussion topic, place a checkmark in front of the text Subject. To select individual threads, place a checkmark in front of the thread title you wish to compile. After making your selection, click on the Compile button. An ordered listing of all the Discussion messages will appear. You can either print out this screen or click on the Download button to save all of these messages as a text file.

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How do I set a Discussion topic to Private (viewable by a limited set of students)?

While in the Discussion tool, make sure Designer Options is selected. Click the Private checkbox next to the topic you want to set as private (you must be on the main discussion screen to see all the topics), then click Update. Now click the checkbox to the left of the topic set to private and then click Manage Members. On the screen that appears, click on Select Members. Choose the members you wish to have access by selecting the checkbox next to their name, then click Update. Don't forget to add yourself if you want to have access. Your private Discussion topic is now set.

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When I open my Discussion Topic, all I see is a blue right pointing triangle.

Click on the green triangle to "open" the discussion thread for reading. The triangle will now point downward. Click on it again to close the thread in a particular topic.

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How can I view or change student's Quiz question scores after they have been taken?

  1. Go to the area of your course where the Quizzes are taken by clicking on its link on the Homepage or Course Menu. Designer Options should be selected by default.
  2. Click on the Submissions button underneath the quiz you would like to edit.
  3. Click on the number under Attempts for the Quiz submission you wish to view (i.e. click on the 1 if you wish to view the first attempt).
  4. The View Submissions page appears. You can make comments and change the score of individual responses if you wish on the View Submissions page. You can overwrite individual scores on questions by using the Override score text box. If you do not wish to override individual scores and would rather change the overall score of the quiz, use the Quiz score adjustment text box. This quiz adjustment is based on a plus or minus to the original score. For example, if the student scored a 70 and you want to give the student a 75, you would put a ‘5’ in the text box. Note: You can edit the Quiz question score, but not the answer.
  5. Click Update grade when you are finished.

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My students can't link to their Quiz.

The release date may not be set to the current date. Release dates are not automatically updated when a course is copied for a new semester. To update the release date, go to the Quiz Tool in your course. Designer Options should be selected by default. Click on the link to the Quiz you want to change (e.g. Week 1 Quiz). On the right, click on the Edit quiz settings button. Under the Availability section next to Available After, use the drop-down menus to select the new time for the Quiz to open. Change the Available Until dates as well if necessary. Scroll to the bottom of the page, then click Update.

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Can I re-open a Quiz once the access time has time has passed?

Yes, you can do this by going to the Quiz Tool in your course. Designer Options should be selected by default. Click on the link to the Quiz you want to change (e.g. Week 1 Quiz). On the right, click on the Edit quiz settings button. Under the Availability section, use the drop menus to select the new time for the Quiz to close. Scroll to the bottom of the page, then click Update.

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I want a student to take a Quiz again. How can I do this?

You must reset the Quiz by first going to the Quiz Tool in your course. Designer Options should be selected by default. Click on the Submissions button underneath the quiz you would like to reset for the student. Check the box next to the student's name you wish to reset. On the right side of the page, click on the Reset button.

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Can I download the student's grades for viewing in Excel and printing?

Yes, go to Control Panel > Manage Course > Manage Students. Under the Options: Records heading at the top of the page, select Download from the drop-down menu and then click Go. You are then taken to the Download Student Records page. You will be given a choice to download the file in a comma delimited format or tab delimited. Choose Comma from the drop-down menu and then click Download. Save the file to a known location on your computer. You can open the file using Excel. Open the file in Excel by opening Excel and then clicking on File > Open. Browse to the location where you saved the text file and select Text Files from the Files of type drop-down box. Select your file and then click Open. Excel may bring you through a series of menus; Choose the default settings and your file should open correctly.

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How can I add a column to my Student Gradebook for scoring Discussion participation?

Yes, go to Control Panel > Manage Course > Manage Students. Under the Organize heading on the mid-upper right of the page, select Manage Columns from the drop-down list and then click Go. The Manage Columns screen appears. On the right side of the page, under the Organize heading, click the Add column button. The Add Column screen appears. Give the Column a title (e.g. Week 1 Discussions) in the Label text box, then choose Numeric from the Type drop-down menu. Click Add. To add scores to the column, go back to the Manage Students screen on your breadcrumbs trail, then scroll to the column you just added. Click on Edit, then give an "out of" score and type in scores for any of the students. When finished go back to the left of your screen and click Update.

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Can I forward my WebCT internal email to an external email address?

Unfortunately, this option is not available at this time.

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Where can I find more resources for faculty members in regards to WebCT?

You can find excellent resources and answers and tutorials to even more WebCT issues by visiting the following site: http://www.webster.edu/online/training.php?section=faculty.

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