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    Getting Started with Constant Contact

    Before sending your first email from Constant Contact, your department will need to set up your account. Here are the things you and your department need to do:

    Learn about Constant Contact

    The Constant Contact web site has a variety of in-depth tutorials that explain how to use the system and its components. This web site lists the most relevant tutorials, those will be most helpful to you as you begin using the system.

    Getting Started with Email Marketing tutorial (12 min.) - Please view this tutorial prior to your training. Available directly through Constant Contact, it offers an overview of the product and its use and will help simplify your training. Speakers or headphones required for audio.

    Know Your Logon

    Your department, no matter how many employees plan to use the system, will use a single logon. You will share this logon with all those authorized to send email from your departmental account.

    Although using a single logon, you may have the option to choose from a list of email addresses from which you want to send when you create an email. Availability of this option depends upon your department's policies and procedures.

    References

    Constant Contact offers comprehensive Online Help, Tutorials, and User Guides. Those relevant to Webster are listed at:

    Request Help

    You may request help with your technology problems in three ways

    Via Telephone: 866-435-7270 or 314-968-5995

    Via Email: support@webster.edu

    Via Incident Report: Enter Incident Report

    When requesting help via email, incident report, or voicemail, please be sure to describe your issue as completely as possible, as this will help us better and more quickly assist you. Also, please provide complete and accurate contact information so that we may reach you for follow-up.

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